How to open a savings account

In branch

To open an account in a branch, just bring your payment method and something that shows who you are and where you live.

We’ll usually check your identity electronically. But if that doesn’t work, for example if you’ve just moved house, we might need to see some original documents. 

You can look at our proof of identity and address guide for more help.

If you open your account in a branch, we’ll give you a passbook. This helps you keep track of your money. You’ll need to bring your passbook or card if you want to take money out.

If you manage your account by phone or post, you don’t need your passbook or card to make a payment. But we do suggest sending it to us now and then, so we can update it for you.