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Managing your mortgage

Looking for information about your mortgage with us? You're in the right place.
Useful information
Payment difficulties

Worried about keeping up with your mortgage payments? We are here to help you find a way forward.
Payment difficulty help
Can't find what you're looking for?

We're only a phone call away.
You can contact our mortgage customer service team on 0345 601 0014*.
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Looking for a mortgage?

You can access a wide range of mortgages through Newcastle Building Society, including great options for first time buyers, remortgaging, and more.

YOUR MORTGAGE WILL BE SECURED ON YOUR HOME. YOUR HOME MAY BE REPOSSESSED IF YOU DO NOT KEEP UP REPAYMENTS ON YOUR MORTGAGE.