Skip to main content

We want to make sure you understand everything about your savings account. That’s why we’ve put together some helpful information that explains how it all works.

Our product special conditions and the savings general terms and conditions apply from the day you open your account. If the two sets of conditions ever say different things, the product special conditions will be the ones we follow.

It’s really important to read everything before you agree to anything. If there’s something you’re not sure about or if you have any questions, please ask us, we're here to help before you decide to open an account.

Joined us after July 2023?

You can find your terms and conditions here. 

  • Terms and conditions

    View the full terms and conditions for our savings accounts.

    View terms and conditions

  • Product special conditions

    You can find these on the individual product pages.

Did you join us before July 2023?

You can find your terms and conditions here. 

Have a question or need some help?

We’d love to hear from you

Book an appointment

or

0345 604 0050

Lines open 8:00am - 6:00pm Monday to Friday, excluding bank holidays.